SuperOffice CRM to HubSpot
Horizontal CRM suite with sales, marketing and service modules. It is offered as CRM Online (cloud) and CRM Onsite.
SuperOffice CRM data can move into HubSpot, landing mainly in Sales Hub. 3 of 8 mapped objects move directly (Contact, Company (Account) and Sale); 4 items need manual work and 2 do not move. Plan roughly 2-4 weeks for a small move and 8-16 weeks for a large one.
Migration checklist for SuperOffice CRM
Three phases, specific to this system. Tick steps off as you go.
Before
0 of 6 doneDuring
0 of 6 doneAfter
0 of 6 doneWhat will it take?
No price list: cost follows volume, custom objects and how much logic must be rebuilt. Answer four quick questions for a planning range.
The three scenarios
Small migration
<25k records
Core objects via export or tool.
Mid migration
25k-250k records
Includes activities, documents and a workflow rebuild.
Large migration
>250k records
Multi-pipeline, Onsite database, heavy history and custom entities.
What moves the number
Timeline ranges are planning estimates, not a quote. A partner confirms scope after discovery.
Access, mapping and limits
Start with how data leaves SuperOffice CRM: what you need to get in, what lands in HubSpot, and what will not.
REST (entity and Agent endpoints) plus SOAP; SOAP is planned to be phased out
Registered app (client_id/secret, redirect URL) consented by a tenant admin. A system user is needed for background extraction.
Tenant administrator consent to install the app. UI exports require a role with the 'Can export data to file' right.
Choose your route
How will you move the data?
No native connector was found.
- You need: Registered app (client_id/secret, redirect URL) consented by a tenant admin. A system user is needed for background extraction.
- Permission: Tenant administrator consent to install the app. UI exports require a role with the 'Can export data to file' right.
Native imports often bring over only some data, so check coverage per object in the mapping below.
Export each object, clean it, then import it into HubSpot.
- Excel export from a section tab or selection
- Delimited text file export from a selection
- Full database export as .bak or .sdb
- REST API extraction (GET on entity endpoints such as /api/v1/sale)
Limits: To confirm
Migration and sync tools can move more than a plain import. Confirm which objects each one supports before you choose.
Best when volume is high, custom objects are many or automation is heavy. That is the Large scenario: 8-16 weeks, usually phased.
Talk to a partnerWhere each object lands
In SuperOffice CRM
In HubSpot
Hover or tap anything on the left to see where it lands.
| Source object | In HubSpot | Moves | Notes |
|---|---|---|---|
| Contact | Contacts | yes | Name, email, phone, title and position map to job function. The company link is kept as an association. |
| Company (Account) | Companies | yes | Category and industry picklists need translation or splitting into several properties. |
| Sale | Deals | yes | Sale status and probability must be mapped to deal stages in a HubSpot pipeline. |
| Documents (email) | Emails | partial | Per a third-party guide, email documents become email activities. |
| Documents (non-email) | Notes | partial | Per a third-party guide, these become notes with the original file attached. |
| Appointments / follow-ups / tasks | Meetings / Tasks | partial | Third-party tools claim activities and tasks are covered. Verify per tool. |
| Users / owners | Contacts (owner property) | partial | Tools claim user migration. Owners must exist as HubSpot users first. |
| Projects, custom tables and other custom entities | Custom objects | manual | Needs a design decision and scoping. Not confirmed in the docs. |
What to expect
Configuration is not portable and must be rebuilt as HubSpot workflows. This is based on the analyst scope note.
These are not data records. Rebuild them as HubSpot permission sets, teams and reports.
Category values often need splitting, and Nordic installs may hold local-language values.
Missing columns are simply absent from the export file.
Sale status and probability must be mapped to deal stages.
These are not carried by data export.
Extract via the REST API or a full .bak/.sdb copy, then reconcile counts against HubSpot.
Define the mapping to emails, notes and files up front.
Use an API-based tool or custom script for activities.
Check the tenant's limits in the SuperOffice docs and throttle extraction.
Assign the export role to the migration user.
Data governance and compliance
Decide what is allowed to move before anything is exported. Tick each gate once it is agreed.
How we researched this page
How much to trust each section, and where it comes from.
API/auth and export paths are backed by SuperOffice docs. Object mapping, ownership of migration tooling, rate limits and governance rest on third-party migration guides or category-level knowledge. No HubSpot doc for a native connector was found.
Sources
Related migrations
Frequently asked questions
How do I migrate SuperOffice CRM to HubSpot?
1. Assign a role with the 'Can export data to file' right to the migration user. 2. Register an app in SuperOffice Online and obtain tenant admin consent for OAuth. 3. Create a system user for non-interactive extraction. 4. Inventory custom fields, user-defined fields and list items per entity.
What data can move from SuperOffice CRM to HubSpot?
These objects move directly: Contact, Company (Account) and Sale. Check the mapping table for partial and manual items.
What does not move from SuperOffice CRM to HubSpot?
Automation (rules, workflows, scripts) and email-marketing logic and Roles, permissions and saved reports/dashboards. Plan to rebuild or retire these.
How long does a SuperOffice CRM to HubSpot migration take?
Small (<25k records): 2-4 weeks. Mid (25k-250k records): 4-8 weeks. Large (>250k records): 8-16 weeks. These are planning estimates, not a quote.
What access do I need to export from SuperOffice CRM?
Registered app (client_id/secret, redirect URL) consented by a tenant admin. A system user is needed for background extraction. Tenant administrator consent to install the app. UI exports require a role with the 'Can export data to file' right.
What compliance issues apply when moving SuperOffice CRM data?
Check: Possible health, financial or minors' data in notes and documents, depending on the customer. Agree consent, retention and access rules before exporting.
Moving SuperOffice CRM into HubSpot?
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