Infor CloudSuite CRM to HubSpot
Infor CRM (formerly SalesLogix) is the CRM covering sales, service, marketing and analytics. It is marketed as CloudSuite CRM and integrates with Infor ERP.
Infor CloudSuite CRM data can move into HubSpot, landing mainly in Sales Hub. 2 of 7 mapped objects move directly (Contact and Account); 4 items need manual work and 2 do not move. Plan roughly 4-8 weeks for a small move and 16-30 weeks for a large one.
Migration checklist for Infor CloudSuite CRM
Three phases, specific to this system. Tick steps off as you go.
Before
0 of 5 doneDuring
0 of 5 doneAfter
0 of 5 doneWhat will it take?
No price list: cost follows volume, custom objects and how much logic must be rebuilt. Answer four quick questions for a planning range.
The three scenarios
Small migration
under 50k records
Mostly contacts, companies and deals.
Mid migration
50k-500k records
Includes activities and custom fields.
Large migration
over 500k records
Heavy customisation and ERP integration.
What moves the number
Timeline ranges are planning estimates, not a quote. A partner confirms scope after discovery.
Access, mapping and limits
Start with how data leaves Infor CloudSuite CRM: what you need to get in, what lands in HubSpot, and what will not.
SData REST API (Atom/XML by default, JSON via format=json)
An Infor CRM user with read access to the entities, plus the SData endpoint URL (server, port, SSL).
Admin user, for SData configuration and system-level data such as picklists and users.
Choose your route
How will you move the data?
No native connector was found.
- You need: An Infor CRM user with read access to the entities, plus the SData endpoint URL (server, port, SSL).
- Permission: Admin user, for SData configuration and system-level data such as picklists and users.
Native imports often bring over only some data, so check coverage per object in the mapping below.
Export each object, clean it, then import it into HubSpot.
- SData REST queries for entity collections, with nested payloads for related entities
- Application Architect SData-enabled entities
- Grid export to Excel in the client (limited to a grid view)
- Direct database extract (SalesLogix-style SQL database), if you host it yourself
Limits: To confirm
Migration and sync tools can move more than a plain import. Confirm which objects each one supports before you choose.
Best when volume is high, custom objects are many or automation is heavy. That is the Large scenario: 16-30 weeks, usually phased.
Talk to a partnerWhere each object lands
In Infor CloudSuite CRM
In HubSpot
Hover or tap anything on the left to see where it lands.
| Source object | In HubSpot | Moves | Notes |
|---|---|---|---|
| Contact | Contacts | yes | Readable via SData 'Contacts' resource kind. |
| Account | Companies | yes | SData exposes the entity model including accounts and related data via nested payloads. |
| Opportunity | Deals | partial | The product has opportunities with pipeline tracking. Stage and pipeline mapping must be built by hand. |
| Activities (calls, meetings, tasks) | Calls, Meetings, Tasks | partial | Activity types exist. Association export coverage must be tested. |
| Users | Owners | partial | The system endpoint exposes users. Owners must exist in HubSpot first. |
| Tickets/cases | Tickets | partial | Service case management exists in the product. |
| Picklists | Custom objects | manual | Picklists are available via the system endpoint. They map to HubSpot dropdown properties, not custom objects. |
What to expect
These are defined in Application Architect and must be rebuilt as HubSpot workflows.
These are not data records and must be rebuilt as HubSpot reports.
Source business rules and events do not transfer.
Security models differ from HubSpot's.
Birst reports and groups do not map to HubSpot reports.
Picklists are exported separately via the system endpoint.
Reconcile counts of activities and contact-account links against the source.
Check the SData tab of each entity in Application Architect before extraction.
Confirm with Infor support or the hosting partner before the project starts.
Run a separate file extraction and test it on a sample.
Data governance and compliance
Decide what is allowed to move before anything is exported. Tick each gate once it is agreed.
How we researched this page
How much to trust each section, and where it comes from.
The SData API and the product lineage (SalesLogix to Infor CRM) are documented. Object-level field mapping, cloud-tenant auth, rate limits and any HubSpot-specific path are not backed by vendor or HubSpot docs, so those sections rest on analyst knowledge.
Sources
Related migrations
Frequently asked questions
How do I migrate Infor CloudSuite CRM to HubSpot?
1. Confirm the version (SLX 8.x/9.x/10) and whether it is cloud hosted or self-hosted. 2. Obtain an admin SData account and test the endpoint with format=json. 3. Inventory the SData-enabled entities in Application Architect. 4. Export the picklists via the system endpoint for mapping.
What data can move from Infor CloudSuite CRM to HubSpot?
These objects move directly: Contact and Account. Check the mapping table for partial and manual items.
What does not move from Infor CloudSuite CRM to HubSpot?
Workflows and business rules and Reports and Birst analytics. Plan to rebuild or retire these.
How long does a Infor CloudSuite CRM to HubSpot migration take?
Small (under 50k records): 4-8 weeks. Mid (50k-500k records): 8-16 weeks. Large (over 500k records): 16-30 weeks. These are planning estimates, not a quote.
What access do I need to export from Infor CloudSuite CRM?
An Infor CRM user with read access to the entities, plus the SData endpoint URL (server, port, SSL). Admin user, for SData configuration and system-level data such as picklists and users.
What compliance issues apply when moving Infor CloudSuite CRM data?
Check: Possible financial or order data linked via ERP integration and Check for health or minors' data per customer. Agree consent, retention and access rules before exporting.
Moving Infor CloudSuite CRM into HubSpot?
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