Soffront to HubSpot
Horizontal CRM covering sales, marketing, service and business management. It is offered as cloud or on-premise.
Soffront data can move into HubSpot, landing mainly in Sales Hub. 0 of 7 mapped objects move directly; 4 items need manual work and 3 do not move. Plan roughly 2-4 weeks for a small move and 8-16 weeks for a large one.
Migration checklist for Soffront
Three phases, specific to this system. Tick steps off as you go.
Before
0 of 5 doneDuring
0 of 5 doneAfter
0 of 5 doneWhat will it take?
No price list: cost follows volume, custom objects and how much logic must be rebuilt. Answer four quick questions for a planning range.
The three scenarios
Small migration
<50k
Core contacts, companies and deals.
Mid migration
50k-500k
Includes activities, tickets and rebuilt automation.
Large migration
>500k
Custom schema, on-premise and heavy history.
What moves the number
Timeline ranges are planning estimates, not a quote. A partner confirms scope after discovery.
Access, mapping and limits
Start with how data leaves Soffront: what you need to get in, what lands in HubSpot, and what will not.
REST (JSON); the v10 release notes also mention SOAP
API key from the Soffront instance
Choose your route
How will you move the data?
No native connector was found.
- You need: API key from the Soffront instance
- Permission: To confirm
Native imports often bring over only some data, so check coverage per object in the mapping below.
Export each object, clean it, then import it into HubSpot.
- REST API record retrieval by object (table) name
- In-app data export (listed by a review site, not verified in vendor docs)
Limits: To confirm
Migration and sync tools can move more than a plain import. Confirm which objects each one supports before you choose.
Best when volume is high, custom objects are many or automation is heavy. That is the Large scenario: 8-16 weeks, usually phased.
Talk to a partnerWhere each object lands
In Soffront
In HubSpot
Hover or tap anything on the left to see where it lands.
| Source object | In HubSpot | Moves | Notes |
|---|---|---|---|
| Contacts / Leads | Contacts | partial | The API is object (table) based, so contacts can be pulled by object name. Exact table names must be confirmed on the instance. |
| Accounts / Companies | Companies | partial | Assumed to be exportable the same way; the table name needs confirming. |
| Opportunities | Deals | partial | The pipeline and stage model must be mapped by hand. |
| Activities / Tasks / Calendar | Tasks | partial | Calls, emails, meetings and notes need separate mapping. Association export coverage is unverified. |
| Support tickets | Tickets | partial | Soffront has a service module, but its export path is unverified. |
| Users / owners | Contacts | manual | Map owners by email to HubSpot users. |
| Custom tables | Custom objects | manual | Databases and forms are freely customizable, so the schema varies by customer. |
What to expect
The Soffront rule engine does not map to HubSpot workflows, so these must be rebuilt.
Soffront portals are separate .NET apps; HubSpot's customer portal must be rebuilt.
These are platform-specific and must be recreated as HubSpot permission sets.
Soffront rules, escalations and templates have no direct import path.
Report definitions do not export.
Activity-to-record links are not documented as exportable.
Templates are held in the Soffront rule and template tools.
Test an export of activities and files before committing to scope.
The vendor API guide confirms a REST API, so confirm API access on the customer's own edition.
Export a data dictionary first and map each field to a HubSpot property.
Arrange direct DB export or a backup copy if the API is limited.
Data governance and compliance
Decide what is allowed to move before anything is exported. Tick each gate once it is agreed.
How we researched this page
How much to trust each section, and where it comes from.
Vendor API guide confirms a REST API with an API key. Export paths, object model, rate limits and governance details are not documented in the sources I visited, so those rest on category-level knowledge. No HubSpot-side connector docs were found.
Sources
Related migrations
Frequently asked questions
How do I migrate Soffront to HubSpot?
1. Confirm cloud or on-premise deployment and the version. 2. Request the API key and the object (table) list from the Soffront admin. 3. Export a field and data dictionary including custom tables. 4. Inventory rules, workflows, reports and roles to rebuild.
What does not move from Soffront to HubSpot?
Workflows, rules, alerts and escalations, Customer portal configuration and Security roles and permissions. Plan to rebuild or retire these.
How long does a Soffront to HubSpot migration take?
Small (<50k): 2-4 weeks. Mid (50k-500k): 4-8 weeks. Large (>500k): 8-16 weeks. These are planning estimates, not a quote.
What access do I need to export from Soffront?
API key from the Soffront instance
What compliance issues apply when moving Soffront data?
Check: Healthcare and financial customers are listed as users, so check for health or financial data.. Agree consent, retention and access rules before exporting.
Moving Soffront into HubSpot?
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