ResMan to HubSpot
Property management platform for multifamily, affordable, student and commercial operators. It covers accounting, leasing, maintenance and resident communications.
ResMan data can move into HubSpot, landing mainly in Sales Hub. 1 of 9 mapped objects move directly (Prospects / leads); 3 items need manual work and 2 do not move. Plan roughly 2-4 weeks for a small move and 8-16 weeks for a large one.
Migration checklist for ResMan
Three phases, specific to this system. Tick steps off as you go.
Before
0 of 5 doneDuring
0 of 5 doneAfter
0 of 5 doneWhat will it take?
No price list: cost follows volume, custom objects and how much logic must be rebuilt. Answer four quick questions for a planning range.
The three scenarios
Small migration
<10k contacts, 1-10 properties
CSV report exports are likely enough.
Mid migration
10k-100k contacts, 10-100 properties
API or a third-party connector, with custom objects.
Large migration
>100k contacts, 100+ properties, multiple entities
Partner API build with a continuous sync.
What moves the number
Timeline ranges are planning estimates, not a quote. A partner confirms scope after discovery.
Access, mapping and limits
Start with how data leaves ResMan: what you need to get in, what lands in HubSpot, and what will not.
REST (ResMan Partner API v2), returns JSON or XML
Integration Partner Id, API Key and the client's ResMan Account Id.
Not documented. Access is gated by the ResMan Integration Partner program, so the client must have the account enabled for the integration.
Choose your route
How will you move the data?
No native connector was found.
- You need: Integration Partner Id, API Key and the client's ResMan Account Id.
- Permission: Not documented. Access is gated by the ResMan Integration Partner program, so the client must have the account enabled for the integration.
Native imports often bring over only some data, so check coverage per object in the mapping below.
Export each object, clean it, then import it into HubSpot.
- Partner API (partner application required)
- Scheduled or manual report exports to CSV (per third-party sources; not confirmed in ResMan docs)
- Managed warehouse sync via Propexo
- Unofficial API via Supergood or browser automation via Deck
Limits: To confirm
Migration and sync tools can move more than a plain import. Confirm which objects each one supports before you choose.
Best when volume is high, custom objects are many or automation is heavy. That is the Large scenario: 8-16 weeks, usually phased.
Talk to a partnerWhere each object lands
In ResMan
In HubSpot
Hover or tap anything on the left to see where it lands.
| Source object | In HubSpot | Moves | Notes |
|---|---|---|---|
| Prospects / leads | Contacts | yes | Contact info, source and screening status. Map lead source to a custom property. |
| Residents / applicants / household members | Contacts | partial | Residents and applicants are listed as syncable. Use a lifecycle stage or custom property to separate them from prospects. |
| Properties | Custom objects | partial | Properties are syncable from ResMan. HubSpot has no native property object, so a custom object is needed. |
| Units / floorplans | Custom objects | partial | Units are syncable. Use a custom object associated to the property object. |
| Leases / households | Deals | partial | Leases can be modelled as Deals or a custom object. This is an analyst mapping choice. |
| Vendors / companies | Companies | partial | Vendors are exposed. Only migrate them if the CRM needs vendor records. |
| Work orders / maintenance | Tickets | partial | Work orders are exposed via API. Move only if Service Hub replaces the maintenance workflow. |
| Communication log / appointments | Notes | manual | One integration records appointments in the communication log. Export route is unclear. |
| Buyers, sellers, viewings, MLS listings | Deals | no | These are not ResMan objects. ResMan is rental and multifamily software, so the scope note should be rechecked. |
What to expect
Accounting records belong in the system of record and not in a CRM.
Leave in ResMan or the accounting system. They can only be carried over as summary properties.
The API is not self-serve for operators.
IDs and charge codes differ by property or portfolio.
ResMan holds all three people types, and HubSpot needs one scheme.
Start the partner application early, or use CSV report exports for a one-time move.
Migrate only the fields sales and service need, and keep ledgers in ResMan.
Confirm the client's actual use case, such as leasing and prospect CRM.
Use the official Partner API or scheduled reports instead of unofficial access.
Data governance and compliance
Decide what is allowed to move before anything is exported. Tick each gate once it is agreed.
How we researched this page
How much to trust each section, and where it comes from.
The Partner API and its auth are documented by ResMan. The object list comes from third-party sources (Propexo, Supergood). No HubSpot-side connector docs were checked. The analyst scope (buyers, sellers, viewings, MLS) doesn't match ResMan, which is multifamily property management software.
Sources
Related migrations
Frequently asked questions
How do I migrate ResMan to HubSpot?
1. Confirm the ResMan modules in use: leasing, accounting, maintenance and resident portal. 2. Apply for ResMan Integration Partner access, or get a partner to pull the data. 3. Get the ResMan Account Id and Property IDs for every entity. 4. Decide which objects go to HubSpot and which stay in ResMan: ledgers, accounting and screening.
What data can move from ResMan to HubSpot?
These objects move directly: Prospects / leads. Check the mapping table for partial and manual items.
What does not move from ResMan to HubSpot?
Resident ledgers, deposits and trust-style accounting and Historical charges, payments and GL data. Plan to rebuild or retire these.
How long does a ResMan to HubSpot migration take?
Small (<10k contacts, 1-10 properties): 2-4 weeks. Mid (10k-100k contacts, 10-100 properties): 4-8 weeks. Large (>100k contacts, 100+ properties, multiple entities): 8-16 weeks. These are planning estimates, not a quote.
What access do I need to export from ResMan?
Integration Partner Id, API Key and the client's ResMan Account Id. Not documented. Access is gated by the ResMan Integration Partner program, so the client must have the account enabled for the integration.
What compliance issues apply when moving ResMan data?
Check: Financial (rent payments, deposits, bank accounts), Screening and credit data from applications, Affordable housing (HUD/LIHTC) compliance data and Possible minors in household data. Agree consent, retention and access rules before exporting.
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