Arthur Online to HubSpot
UK cloud property management software for letting agents, landlords and block managers. It covers tenancies, applicants, viewings, maintenance and accounting.
Arthur Online data can move into HubSpot, landing mainly in Sales Hub. 1 of 11 mapped objects move directly (Tenants); 3 items need manual work and 2 do not move. Plan roughly 2-4 weeks for a small move and 8-16 weeks for a large one.
Migration checklist for Arthur Online
Three phases, specific to this system. Tick steps off as you go.
Before
0 of 5 doneDuring
0 of 5 doneAfter
0 of 5 doneWhat will it take?
No price list: cost follows volume, custom objects and how much logic must be rebuilt. Answer four quick questions for a planning range.
The three scenarios
Small migration
<5k contacts, <500 properties/units
Contacts, properties and viewings only.
Mid migration
5k-50k contacts, 500-5k units
Includes tenancies, notes and tickets.
Large migration
>50k contacts, >5k units, multi-entity
Multiple entities, files and a two-way sync.
What moves the number
Timeline ranges are planning estimates, not a quote. A partner confirms scope after discovery.
Access, mapping and limits
Start with how data leaves Arthur Online: what you need to get in, what lands in HubSpot, and what will not.
REST/JSON API v2 (Postman-published docs) with webhooks
Client ID and secret from an OAuth application created in the Arthur account, plus the Entity ID from Settings > OAuth Applications.
Account access able to create OAuth applications. One profile says credentials are issued via Arthur support (unverified).
Choose your route
How will you move the data?
No native connector was found.
- You need: Client ID and secret from an OAuth application created in the Arthur account, plus the Entity ID from Settings > OAuth Applications.
- Permission: Account access able to create OAuth applications. One profile says credentials are issued via Arthur support (unverified).
Native imports often bring over only some data, so check coverage per object in the mapping below.
Export each object, clean it, then import it into HubSpot.
- API v2 extraction (properties, units, tenancies, tenants, applicants, viewings, notes, financials)
- Webhooks for real-time events
- Built-in reports/data export (feature listed by third-party directories; format not verified)
Limits: To confirm
Migration and sync tools can move more than a plain import. Confirm which objects each one supports before you choose.
Best when volume is high, custom objects are many or automation is heavy. That is the Large scenario: 8-16 weeks, usually phased.
Talk to a partnerWhere each object lands
In Arthur Online
In HubSpot
Hover or tap anything on the left to see where it lands.
| Source object | In HubSpot | Moves | Notes |
|---|---|---|---|
| Applicants | Contacts | partial | Applicant funnel statuses map to a custom contact or deal property. Credit-check data needs review. |
| Tenants | Contacts | yes | The Tenants API supports list and view. |
| Owners/landlords and contractors | Contacts | partial | Likely exposed through other API modules. Not confirmed in the sources reviewed. |
| Properties | Custom objects | partial | Properties are exposed via the API. A custom object (or Companies) must be designed in HubSpot. |
| Units | Custom objects | partial | Units sit beneath properties. Association labels are needed. |
| Viewings | Meetings | partial | Viewings link to applicants and managers. They map to Meetings or a custom object. |
| Tenancies | Deals | partial | Analyst mapping. Tenancy agreements could be Deals or a custom object. |
| Notes and conversations | Notes | partial | Notes endpoints exist on properties, units, applicants and tenancies. |
| Work orders/maintenance | Tickets | partial | Analyst mapping for the Service Hub use case. |
| Tasks | Tasks | partial | Task endpoints exist. |
| Documents/assets | Files | manual | Asset endpoints exist. File transfer needs scripting. |
What to expect
Financial and trust-style records should stay in Arthur or the accounting system. HubSpot has no ledger.
These are platform-specific and must be rebuilt in HubSpot.
HubSpot has no native property object.
Arthur's API is commonly used to feed property websites.
Arthur's vocabularies are served by a Types API.
Create the OAuth app and confirm the Entity ID early.
Keep tenancies in a custom object.
Rely on the vendor docs, which confirm the API.
Scope the extract against existing endpoints first.
Data governance and compliance
Decide what is allowed to move before anything is exported. Tick each gate once it is agreed.
How we researched this page
How much to trust each section, and where it comes from.
The API and OAuth are backed by Arthur's developer docs and secondary profiles. No HubSpot connector docs were found. Export-UI, rate-limit and governance details are unsourced, and the object mapping is analyst judgment.
Sources
Related migrations
Frequently asked questions
How do I migrate Arthur Online to HubSpot?
1. Create an OAuth application in Arthur and note the client ID, secret and callback URL. 2. Record the Entity ID from Settings > OAuth Applications. 3. Inventory the API modules in use: properties, units, tenancies, tenants, applicants and viewings. 4. Decide whether Arthur remains the system of record for accounting and deposits.
What data can move from Arthur Online to HubSpot?
These objects move directly: Tenants. Check the mapping table for partial and manual items.
What does not move from Arthur Online to HubSpot?
Accounting ledger, transactions and deposit registration and Automation workflows and portal logins. Plan to rebuild or retire these.
How long does a Arthur Online to HubSpot migration take?
Small (<5k contacts, <500 properties/units): 2-4 weeks. Mid (5k-50k contacts, 500-5k units): 4-8 weeks. Large (>50k contacts, >5k units, multi-entity): 8-16 weeks. These are planning estimates, not a quote.
What access do I need to export from Arthur Online?
Client ID and secret from an OAuth application created in the Arthur account, plus the Entity ID from Settings > OAuth Applications. Account access able to create OAuth applications. One profile says credentials are issued via Arthur support (unverified).
What compliance issues apply when moving Arthur Online data?
Check: Financial/payment and deposit data, Applicant credit check data and Possible vulnerable tenants or minors. Agree consent, retention and access rules before exporting.
Moving Arthur Online into HubSpot?
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